I have learned eight Leadership Lessons by facilitating groups of executives as they solve problems, share best practices, and examine the qualities that help them to achieve business success. All of these qualities will be shared in forthcoming blogs. The first of eight qualities is:
Lead by Listening: Executives experience a huge payoff when they get out of their offices and visit people on the worker’s turf! Workers recognize when the executive demonstrates genuine interest in them.
Try the simple act of engaging your employee. Ask questions and listen. Simple questions like, “what are you working on?” or “is there anything I can do to help you?” often yields ideas to improve productivity or morale. More importantly, conversations create relationship “glue” that improves performance, shapes company culture and morale. Your employees will conclude “getting to know them” is important to you.