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What Customers Say Means Business

Can you deliver what your business promises? Prove it! You can do it with words. But your customers communicate the truth of the promise. Let’s test this opening paragraph. We’ve all passed through the front door of a business. The front door may be a physical experience, a receptionist’s voice, […]

Small Steps

There is a campaign going on in America by millenniums to take “small steps” to accomplish great change in their lives.  Maybe there is something to learn from them that will make a difference in our work. Our first steps are not burned in our memories. They have been recorded […]